Front Office Assistant

Company Name:
MedExpress Urgent Care
General Position Summary
The Front Office Assistant will be responsible for greeting patients, activating patient files and provide support to patients and medical staff.
MedExpress Core Responsibilities
Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly.
Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
Through genuine and positive communication, makes each customer feel informed, understood, and special.
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
Adherence to standards of business conduct and compliance.
Major Responsibilities
1. Welcome All Medexpress Patients And Visitors By Greeting Them In Person, Answering Inquiries And Directs Them Through The Registration Process.
2. Answering Multi-Phone Lines, Filing, Faxing, Scanning Documentation And Completing Daily Patient Callbacks.
3. Discharge Patients, Assist Office And Clinical Staff And Close Office At End Of Night.
4. Collect All Insurance Information, Verify Patient Demographics, Process Payments, Post Patient Balances And Complete Phone Sheets.
5. Maintain A Neat And Clean Work Environment And Professional Appearance And Adherence To Relevant Health And Safety Procedures.
Position Requirements
Knowledge, Skills, Abilities and Other Qualifications
1. Ability To Multi-Task And Work Well Under Pressure
2. Knowledge Of Basic Comuputer Software And The Ability To Learn Electronic Medical Records
3. Communicates Well With Patients And Medical Staff
4. Prior Experience In A Medical Office Setting
5. Ability To Follow OSHA/HIPAA Guidelines
Working Conditions
Center-Based. Requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. Also requires: travel to other Centers, the ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs.

This position is currently accepting applications.
Title: Front Office Assistant
Category: Customer Service
Full-Time/Part-Time: Part-Time
Location: MedExpress - Timberlake

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Assistant Front Office Manager
Richmond, VA Omni Hotels
Medical Office Assistant Senior - Riverside Pr...
Charlottesville, VA University of Virginia
Front Office Supervisor - Hotel Indigo Old Tow...
Alexandria, VA IHG
Medical Office Assistant Float
Charlottesville, VA University of Virginia
Front Office Supervisor - Hilton McLean
Office Assistant
Lynchburg, VA Liberty University